Get Started

If you're new to Database Mart, start here for more information.

What is VPS/dedicated server?

VPS

With VPS, you will share a server's resources with other users. However, unlike shared hosting, your sites, mail, databases, and other services will still have dedicated resources in its share of the server.

Dedicated server

As the name suggests, a dedicated server means that you get the entire physical server dedicated to your websites, mail, databases, and other services. Instead of getting just a part of the server like you do with a VPS, you get the whole package deal.


What is RDP?

Remote Desktop Protocol (RDP) is a Microsoft protocol designed to facilitate application data transfer security and encryption between client users, devices and a virtual network server. It enables a remote user to add a graphical interface to the desktop of another computer.


Which plan is right to me?

The RAM you need is affected by many factors, such as the applications, websites or traffics. Please read the following guideline to get a closer answer if you plan to run these applications/websites. More Details

Applications/WebsitesApplications NameMinimum RAMRecommended RAM
Website & server managementcPanel/ISPconfig-2GB+
SolidCP+IIS-2GB+
Web hosting / bloggingWordPress/DNN512MB to 1GB per site1GB per site
Mail serverSmarterMail/MailEnable1.5GB2GB-4GB
Postfix1.5GB2GB-4GB
Host a VPNOpenVPN1GB1GB+
TradeMT4/MT51GB2GB+
DatabaseSQL/MySQL-2GB+
BrowserFireFox/Chrome-2GB+

How to order a service?

  • Order& Register

    Server Name: XXX.YYY.com(eg : database.mart.com) Administrator Password: Should include upper, lowercase characters, and symbols.

  • Pay

    Some payments may fail due to insufficient funds. If you are experiencing any problem during the payment, please contact us at billing@databasemart.com.

  • Security verification

    To provide a secure service environment, an email for security verification may be sent to you after the order is submitted. Please reply to us at your earliest convenience if you receive that email. A refund will occur if we do not receive your security verification email within 48 hours.

  • Deliver services

    Delivery the service usage details by email.
    VPS: within 1 hour / Dedicated servers:12-48 hours.


How to log in to my DBM account?

DBM uses three different platforms to manage client accounts. However, the accounts are not yet integrated. Check out how to handle the following frequently-used accounts in Database Mart

Billing system

The account is registered once you submit an order with Database Mart
Manage your Services, Personal information, Invoices etc.
Go to Billing system

Ticket/Livechat System

A new client will be suggested to register a support account first to manage their ticket/livechat.
Manage your live chat, ticket, get the knowledge base or other information you.
Go to Ticket/Livechat System

Control Panel

Database Mart has five Control Panel websites for clients to manage (restart or turn off) their VPS or shared plan. Once a VPS or shared plan is created, an email with service login details, including Control Panel details will be sent to you. Please copy that email so that you can log in to the corresponding Control Panel website. See more about how to manage your accounts and all Control Panel.